Why Is CRM Vital? CRM is an acronym that stands for “Customer Relationship Management” and refers to the set of strategies, techniques, tools and technologies that companies use to improve, retain and win customer experience. We will discuss also CRM applications in this article. When we talk about CRM we usually mean that it is … Read more
Investing in technological trends to increase efficiency and improve services is a priority in the corporate world. According to a survey by Harvard Business Review Analytic Services and NTT Data, 90% of companies in Latin America want to invest more resources in technological trends in 2024. If currently new technologies already generate value, business, analysis, networking and strategies … Read more
In a constantly evolving landscape, embracing innovations in business technology is not just a strategy, but an advantage for success. Technology has the enormous potential to reshape operations, boost productivity and discover new recipes. And, of course, it is often the turning point in determining market leadership. A McKinsey report saw that the rapid digitalization of recent years (largely due … Read more
Artificial Intelligence (AI) has provided many benefits to the modern world and will continue to provide other benefits in the future. However, it is important to realize that the use of AI also has the potential to cause several negative impacts. In this article we will explain what the negative and positive impacts of Artificial Intelligence are. Check … Read more